{"id":154940,"date":"2022-04-05T16:09:27","date_gmt":"2022-04-05T16:09:27","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/goto-contact-center-webchat\/"},"modified":"2023-08-11T14:02:29","modified_gmt":"2023-08-11T14:02:29","slug":"goto-contact-center-webchat","status":"publish","type":"plugin","link":"https:\/\/ms.wordpress.org\/plugins\/goto-contact-center-webchat\/","author":20328422,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"0.3.3","stable_tag":"0.3.3","tested":"6.3.8","requires":"3.2","requires_php":"5.3","requires_plugins":null,"header_name":"GoTo Contact Center Webchat","header_author":"GoTo inc.","header_description":"GoTo Contact Center WebChat plugin is the easiest way to integrate you contact center's web chat to you website","assets_banners_color":"","last_updated":"2023-08-11 14:02:29","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/wordpress.org\/plugins\/goto-contact-center-webchat\/","header_author_uri":"https:\/\/www.goto.com\/","rating":0,"author_block_rating":0,"active_installs":100,"downloads":3753,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"0.2.3":{"tag":"0.2.3","author":"gotocontactcenter","date":"2022-04-05 16:09:21"},"0.3.0":{"tag":"0.3.0","author":"gotocontactcenter","date":"2022-04-05 20:38:02"},"0.3.1":{"tag":"0.3.1","author":"gotocontactcenter","date":"2022-04-13 18:45:54"},"0.3.2":{"tag":"0.3.2","author":"gotocontactcenter","date":"2022-04-13 19:01:04"},"0.3.3":{"tag":"0.3.3","author":"gotocontactcenter","date":"2023-08-11 14:02:29"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":2701976,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":2701976,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.2.3","0.3.0","0.3.1","0.3.2","0.3.3"],"block_files":[],"assets_screenshots":{"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":2701976,"resolution":"1","location":"assets","locale":""}},"screenshots":{"1":"Add web chat code snippet"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[5707,144717,209226,209247,12770],"plugin_category":[41],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-154940","plugin","type-plugin","status-publish","hentry","plugin_tags-chat","plugin_tags-contact-center","plugin_tags-goto","plugin_tags-goto-connect","plugin_tags-webchat","plugin_category-communication","plugin_committers-gotocontactcenter"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/goto-contact-center-webchat\/assets\/icon-128x128.png?rev=2701976","icon_2x":"https:\/\/ps.w.org\/goto-contact-center-webchat\/assets\/icon-256x256.png?rev=2701976","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/goto-contact-center-webchat\/assets\/screenshot-1.jpg?rev=2701976","caption":"Add web chat code snippet"}],"raw_content":"\n

Our Contact Center webchat plugin allows you to easily add chat functionality to your website to reach more customers. Our webchat offers customizable styling and position options, after-hours messaging, the ability to collect customer information ahead of time, and options to keep your chat secure with trusted domains among other things.<\/p>\n\n\n

    \n
  1. Go to the 'Add New' plugins page in your WordPress admin dashboard.<\/li>\n
  2. Search for the 'GoTo Contact Center WebChat' plugin.<\/li>\n
  3. Click 'Install Now' and activate the plugin.<\/li>\n
  4. Select the 'GoTo Contact Center WebChat' page in your WordPress admin dashboard.<\/li>\n
  5. Add the web chat integration snippet code by logging in to your GoTo Contact Center account and copying the snippet from the relevant chat queue.<\/li>\n
  6. Hit 'Save' to save the changes.<\/li>\n<\/ol>\n\n\n
    \n

    How can we install GoTo Contact Center WebChat plugin<\/h3><\/dt>\n

    Kindly check the installation tab.<\/p><\/dd>\n\n<\/dl>\n\n\n

    0.3.3<\/h4>\n\n
      \n
    • Bug Fixes\n\n
        \n
      • new translations<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

        0.3.2<\/h4>\n\n
          \n
        • Bug Fixes\n\n
            \n
          • update descriptions<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

            0.2.1<\/h4>\n\n
              \n
            • Bug Fixes\n\n
                \n
              • new translations<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

                0.2.0<\/h4>\n\n
                  \n
                • Features\n\n
                    \n
                  • various improvements<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

                    0.1.2<\/h4>\n\n
                      \n
                    • Bug Fixes\n\n
                        \n
                      • new translations<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

                        0.1.1<\/h4>\n\n
                          \n
                        • Bug Fixes\n\n
                            \n
                          • various improvements<\/li>\n<\/ul><\/li>\n<\/ul>\n\n

                            0.1.0<\/h4>\n\n
                              \n
                            • Features\n\n
                                \n
                              • initial plugin creation<\/li>\n<\/ul><\/li>\n<\/ul>","raw_excerpt":"The webchat plug-in for GoTo\u2019s Contact Center provides a seamless integration for adding our webchat functionality to your website.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/154940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=154940"}],"author":[{"embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/gotocontactcenter"}],"wp:attachment":[{"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=154940"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=154940"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=154940"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=154940"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=154940"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/ms.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=154940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}