Title: Synaplan AI Support Chat Author: metadist_synaplan Published: 20 November 2025 Last modified: 20 November 2025 --- Search plugins ![](https://ps.w.org/synaplan-ai-support-chat/assets/banner-772x250.png?rev=3399611) ![](https://ps.w.org/synaplan-ai-support-chat/assets/icon-256x256.png?rev=3399611) # Synaplan AI Support Chat Oleh [metadist_synaplan](https://profiles.wordpress.org/synaplan/) [Download](https://downloads.wordpress.org/plugin/synaplan-ai-support-chat.1.0.10.zip) * [Details](https://ms.wordpress.org/plugins/synaplan-ai-support-chat/#description) * [Reviews](https://ms.wordpress.org/plugins/synaplan-ai-support-chat/#reviews) * [Pemasangan](https://ms.wordpress.org/plugins/synaplan-ai-support-chat/#installation) * [Pembangunan](https://ms.wordpress.org/plugins/synaplan-ai-support-chat/#developers) [Support](https://wordpress.org/support/plugin/synaplan-ai-support-chat/) ## Description **Synaplan AI Support Chat** transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes. #### Key Features * **Easy Setup Wizard** – Step-by-step configuration process * **AI-Powered Chat** – Intelligent responses using advanced AI models * **Knowledge Base Integration** – Upload documents (PDF, DOCX) to enhance AI knowledge * **Customizable Widget** – Adjust colors, position, and behavior to match your brand * **Mobile Optimized** – Responsive design for all devices * **Secure** – WordPress site verification and encrypted communication * **No Email Confirmation** – Instant activation for WordPress users * **File Search** – AI can search uploaded documents to answer questions #### How It Works 1. **Install & Activate** the plugin 2. **Run the Setup Wizard** – Enter your email and create a password 3. **Configure Widget** – Choose colors, position, and welcome message 4. **Upload Documents** (Optional) – Add PDFs or DOCX files for AI to reference 5. **Done!** – Your AI chat widget is now live on your site #### Perfect For * **Customer Support** – Answer common questions automatically * **Sales Assistance** – Help visitors find products and information * **Knowledge Base** – Provide instant access to documentation * **Technical Support** – Guide users through troubleshooting * **Lead Generation** – Engage visitors and collect inquiries #### Advanced Features * **Full Dashboard Access** – Manage everything at app.synaplan.com * **API Key Management** – Click-to-reveal secure API key in WordPress admin * **File Manager** – Organize and manage your knowledge base documents * **Prompt Customization** – Define AI behavior and personality * **Multiple Languages** – Support for 12+ languages * **Analytics** – Track conversations and performance ### Additional Information #### Requirements * WordPress 5.0 or higher * PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+) * HTTPS enabled (recommended) #### Support * **Email:** support@synaplan.com * **Website:** [https://www.synaplan.com](https://www.synaplan.com) * **Dashboard:** [https://app.synaplan.com](https://app.synaplan.com) #### Privacy This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin: * User conversations are sent to Synaplan servers for AI processing * Uploaded documents are stored and processed on Synaplan servers * WordPress site verification tokens are exchanged during setup * No personal data is collected without user consent * View our privacy policy at [https://www.synaplan.com/privacy](https://www.synaplan.com/privacy) #### Credits Developed by [metadist GmbH](https://www.metadist.de) for [Synaplan](https://www.synaplan.com)– AI-powered business solutions. ## Screenshots * [[ * Synaplan AI Support Chat widget in action, 6 languages supported! ## Installation #### Automatic Installation 1. Go to **Plugins** **Add New** in your WordPress admin 2. Search for “Synaplan AI Support Chat” 3. Click **Install Now** and then **Activate** 4. Follow the setup wizard #### Manual Installation 1. Download the plugin ZIP file 2. Go to **Plugins** **Add New** **Upload Plugin** 3. Choose the downloaded ZIP file and click **Install Now** 4. Click **Activate Plugin** 5. Follow the setup wizard #### After Activation 1. Navigate to **Synaplan AI Support Chat** in your WordPress admin menu 2. Complete the 4-step setup wizard: 3. * **Step 1:** Create your account (email & password) * **Step 2:** Configure widget appearance and behavior * **Step 3:** Upload knowledge base files (optional) * **Step 4:** Review and complete 4. Your chat widget is now active on all pages! ## FAQ ### Do I need a Synaplan account? The setup wizard automatically creates your Synaplan account during installation. No separate registration needed! ### Is email confirmation required? No! WordPress plugin users are instantly activated without email confirmation. ### How do I customize the AI responses? You can customize AI behavior at [app.synaplan.com](https://app.synaplan.com/index.php/prompts) using the Prompts Manager. ### Can I upload more documents later? Yes! Visit the [File Manager](https://app.synaplan.com/index.php/filemanager) to add more documents anytime. ### Where is my API key? Your API key is displayed in the WordPress admin dashboard. Click “Show API Key” to reveal it. ### Is my data secure? Yes! All data is encrypted and transmitted over HTTPS. Your conversations and documents are private and secure. ### What file formats are supported? PDF and DOCX files are supported for the knowledge base. ### Can I customize the widget appearance? Yes! You can customize colors, position, welcome message, and more from the Settings page. ### Does it work on mobile devices? Yes! The widget is fully responsive and optimized for all devices including smartphones and tablets. ### Can I use this on multiple sites? Yes! Each WordPress site gets its own configuration and can use the same or different Synaplan accounts. ## Reviews ![](https://secure.gravatar.com/avatar/27764633e0fb23c33950c536479e615d2921c71c5091fcae3898fad7ebec2090? s=60&d=retro&r=g) ### 󠀁[Synaplan AI Chat Widget – secure, transparent and reliably simple](https://wordpress.org/support/topic/synaplan-ai-chat-widget-secure-transparent-and-reliably-simple/)󠁿 [cristiangrxs](https://profiles.wordpress.org/cristiangrxs/) 20 November 2025 I took a closer look at the Synaplan AI Chat Widget and was honestly surprised by how polished it already is. You don’t have to set up anything complicated — just integrate it and it runs smoothly. What stood out right away is the transparency. Every AI action gets logged clearly, nothing happens in the dark. Compared to the usual black-box tools out there, this feels genuinely trustworthy. It’s also super practical because you don’t end up juggling multiple tools anymore. With Synaplan, everything is centralized and the IT team has way less stress. Whether it’s support, HR or sales, the widget responds quickly and delivers clean, consistent answers. For companies that handle sensitive data, this is a big win. Care services, agencies and even public offices can work with it easily because the data protection aspect is on point. Plus, everything is open source and developed in Germany, so there are no hidden mechanisms and everything is easy to understand and customize. If you need an AI chat widget that’s secure, stable and actually useful in everyday work, Synaplan is definitely a strong choice. [ Read all 4 reviews ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/) ## Contributors & Developers “Synaplan AI Support Chat” adalah perisian sumber terbuka. Orang-orang berikut telah menyumbang kepada pemalam ini. Penyumbang * [ metadist_synaplan ](https://profiles.wordpress.org/synaplan/) [Translate “Synaplan AI Support Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/synaplan-ai-support-chat) ### Berminat dalam pembangunan? [Layari kod](https://plugins.trac.wordpress.org/browser/synaplan-ai-support-chat/), periksa [repositori SVN](https://plugins.svn.wordpress.org/synaplan-ai-support-chat/), atau langgani [log pembangunan](https://plugins.trac.wordpress.org/log/synaplan-ai-support-chat/) dengan [RSS](https://plugins.trac.wordpress.org/log/synaplan-ai-support-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.10 * **Contributors Update**: Added all WordPress.org usernames to contributors list * **Version Consistency**: Updated version numbers across all files * **Enqueue Compliance**: Converted inline scripts to wp_add_inline_script() for proper WordPress standards * No functional changes – plugin works identically #### 1.0.6 * **WordPress.org Compliance**: Final review compliance updates * **Contributors List**: Updated to WordPress.org username format * **Code Quality**: Enhanced sanitization and escaping throughout * **Enqueue Standards**: All scripts and styles properly enqueued using WordPress standards * **HTTP API**: Using WordPress HTTP API instead of cURL * **Security**: Improved input validation and output escaping * No functional changes – plugin works identically #### 1.0.5 * **Metadata Corrections**: Updated author attribution to metadist GmbH * **URL Corrections**: Fixed GitHub repository URLs to metadist organization * **Documentation Links**: Updated to correct documentation URLs * No functional changes – plugin works identically #### 1.0.4 * **PHP Compatibility**: Now supports PHP 7.3, 7.4, and 8.x * **Graceful Degradation**: Added runtime PHP version check with clear error messages * **Broader Compatibility**: Enables installation on more hosting environments * Improved version detection and plugin activation handling #### 1.0.3 * Complete wizard flow with site verification * Automatic user creation with instant activation * API key generation and management * Knowledge base file upload and vectorization * Prompt configuration with file search * Widget configuration saved to database * Click-to-reveal API key in dashboard * Full WordPress.org compliance * Security improvements and proper escaping * Plugin renamed to “Synaplan AI Support Chat” #### 1.0.2 * Initial wizard implementation * Basic widget integration * API authentication #### 1.0.1 * Bug fixes and improvements * Better error handling #### 1.0.0 * Initial release * Basic chat widget functionality ## Meta * Version **1.0.10** * Last updated **6 bulan lalu** * Active installations **Kurang dari 10** * WordPress version ** 5.0 or higher ** * Tested up to **6.8.5** * PHP version ** 7.3 or higher ** * Language * [English (US)](https://wordpress.org/plugins/synaplan-ai-support-chat/) * Tags * [AI](https://ms.wordpress.org/plugins/tags/ai/)[chat](https://ms.wordpress.org/plugins/tags/chat/) [chatbot](https://ms.wordpress.org/plugins/tags/chatbot/)[customer service](https://ms.wordpress.org/plugins/tags/customer-service/) [support](https://ms.wordpress.org/plugins/tags/support/) * [Paparan Lanjutan](https://ms.wordpress.org/plugins/synaplan-ai-support-chat/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/synaplan-ai-support-chat/reviews/) ## Penyumbang * [ metadist_synaplan ](https://profiles.wordpress.org/synaplan/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/synaplan-ai-support-chat/)